Diputació de Tarragona

Silver Leading Organisation for Excellence in the Public sector
Strategic Planning:Projects & Services

At the beginning of each mandate, we define a strategic plan by following a process that has been established since 2007. The strategic principles are deployed as follows: vision (strategic/annual objectives and projects); mission (processes and procedures); values (individual talents). The vision is deployed in ten strategic lines. The...

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ACTIO digital platform

The Regional Government of Tarragona promotes the implantation of the new ACTIO digital platform, which is a system of automated administrative services for local bodies that fosters a more efficient relationship both between administrative bodies and between administrative bodies and the public.
The implementation of this platform began...

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Assessment of professional development

With the objective of ascertaining the degree of adaptation between the abilities required for the position and the person who occupies it, as well as the functions of the position, since 2009 all staff members have taken the annual Evaluation of Professional Development (ADP), with the following method: 1: Self-assessment; 2: Assessment by a...

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The Knowledge Management System (BI)

In 2008, we began an innovative Business Intelligence (BI) process that allows the management of information that has been created and which takes decisions based on reliable and structured information. The BI system is implemented on three levels:
1. Data Warehouse: once data from different sources has been gathered, it is then...

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Corporate Improvement System 

The management of organisational information sources (monitoring, reports, experiences, etc.) leads to opportunities for improvement that people are able to identify. Once these opportunities have been identified, it will be determined how they can be implemented and plans will be drawn up to include them in the annual plan. If, on the other...

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For some time now the Regional Government of Tarragona has been aware of the need for a reference model to show us the way ahead on our journey towards excellence. We are convinced that public service and excellence should go hand in hand, as this is how administrative bodies become both fully efficient and effective, while attaining and maintaining an exceptional level of management, whose effects are seen and felt by the public. We have attained the EFQM 500+ award thanks to the efforts of all those who work in the Regional Government of Tarragona. This recognition has transformed us into a benchmark for other administrative bodies, and it has aligned us with institutions, organisations and companies from many places, who have opted for continued improvement as the central core of their activities.
What defines us.
The objective of the Regional Government of Tarragona is to be an effective agent of situational transformation and the generation of new opportunities, emphasising the improvement of the quality of life of the people of the Camp de Tarragona and the Terres de l’Ebre.
The Regional Government of Tarragona is a supra-municipal body that provides support for municipalities and counties, in cooperation with all the administrations and other social agents.
- Integrity: firmly maintaining internal coherence in order to ensure reliability.
- Interpersonal relationships: generating the appropriate emotional climate for establishing a good relationship with all interest groups.
- Teamwork: creating cooperative behaviour among the members of the organisation in order to facilitate the achievement of objectives.
- Continuous improvement: promoting an attitude of personal and group improvement and innovation to improve the organisation.
- Attaining results: promoting the achievement of balanced results and being motivated to achieve them.
- Transparency: guaranteeing openness in the management and use of those resources that society places at our disposal.
Our core business

The Regional Government of Tarragona is a public administrative body that belongs to the supra-municipal government and that provides services to the municipalities in the Camp de Tarragona and Terres de l’Ebre regions with the aim of improving the quality of life of their inhabitants. This body offers the following services to each of the 184...

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Our products and services

The services the Regional Government of Tarragona provides for town councils are the financing of services, construction projects, infrastructures and activities; legal, economic and technical assessment; and support in the municipal taxation management. In terms of direct services for citizens, it offers financing for associations and bodies;...

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Our people

The Regional Government has 1,200 workers in its different offices, educational establishments and labour groups all over the Camp de Tarragona and Terres de l’Ebre region. The institution’s staff consists of persons specialising in their respective fields, with a vocation for public service and a global objective aimed at achieving excellence...

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Company Data
Size of the organisation> 1000 employees
LocationTarragona, Spain
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