

Tech Mahindra - GSK PASS Regional Service Centre India
RSCI has demonstrated excellent performance in terms of maintaining high quality standards & consistently achieving customer metrics / Service Level Agreements. We have always met / exceeded targets set for us. In our 13 years of partnership with GSK, our internal right first time has consistently improved from 50% to 90+%. Our external...
We play a major role in the overall GSK supply chain by focusing on the quality of the artworks that we produce. We are cognizant of the fact that any error in the artwork which we have produced may have a potential impact on the overall supply chain. In order to improve customer service, we work on continuous improvement projects especially...
RSCI follows a strong & elaborative recruitment process. We work with the mission of selecting the right candidate, with the right skill sets & the right attitude at the right time for the right role. Due to the virtue of the fact that we work for a Health Care business which deals with the patients, the nature of the job we perform is...
RSCI employees are young, mobile & possess niche skills. Therefore, the organization needs to take special efforts to ensure that they remain highly motivated. We create Career Progression Plans to proactively charter the learning & growth of each individual. These plans are made with each individual’s career aspirations in mind. We are...
Right from its inception, RSCI has adopted the Operational Excellence Foundation Maturity Model to inculcate the concepts of continuous improvement through training & several initiatives. These are: 5S, RCA, LEAN, Standard Work, Continuous Improvement, Tiered Accountability, GEMBA walks & Six Sigma. All individuals who complete 3 months...
In RSCI, we produce high quality packaging artwork using “briefs” supplied by the Regulatory Group / Markets. We have initiated a project to track the trend of the critical brief errors which we have identified as a proactive measure to avoid potential product recalls & any impact on the supply chain. These errors (also termed as “Near...
Focus on the patient & end users of our customer’s products
Transparency
Integrity
Good corporate citizenship
Tech Mahindra is part of the USD 16.9 billion Mahindra Group which is made up of 200,000 + associates and runs a number of IT & BPO operations for globally renowned customers. Tech Mahindra is a Forbes Global 2000 company with a revenue of USD 4 billion, 103,000 + associates, 750+ global clients, a global footprint in over 100 countries...
We are a key artwork service provider for GSK’s PASS (Pack Artwork Shared Service) organization and are responsible for contributing more than 70% of the artworks every year to GSK’s Markets & Sites globally. Our service includes the back office operations that we carry out for Regional Service Centre Verona (pharmaceuticals) & Regional...
RSCI has 200 employees with niche skills in Graphic Designing, Printing & Packaging. Our organization sets high standards & encourages employees to adhere to commitments and even stretch to deliver beyond the normal expectations through flexibility, extra efforts and longer hours when required. The management although professional &...

Sector | Manufacturing |
Size of the organisation | < 250 employees |
Operating | Internationally |
Location | Hyderabad, India |
features electronic and machinery manufacturing organisations