SafeMove

Gold Leading Organisation for Excellence in the Services sector
We are recognised regionally, nationally and internationally

We are recognised regionally, nationally and internationally through awards and accreditations for the way we operate, our customer service and the way we treat our people. SafeMove is committed to improving as a business and use the European Foundation for Quality Management (EFQM) framework. We became overall winner of the North of England...

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Vicky Farrell, SafeMove Service Delivery Manager comments: "I am incredibly proud of each and every SafeMove team member that has played their part in achieving this incredible accolade. The continued focus on continuous improvement is at the heart of everything we do and has certainly been recognised during our last assessment. We are lucky enough to work with great people, customers and partners who should all feel a sense of pride for what has been achieved. One of the biggest improvements for me personally, is that to achieve UK excellence you must display excellence across all 9 criterion parts of the excellence model which is something we have worked hard to achieve over the last few years. We will not rest of on laurels though! We are already working on our improvement plan following our assessment on November which will help us on our way to achieving our next aspiration of winning the European Excellence Awards!"
What defines us.
Vision
See "Mission"
Mission
Kelda Group and Yorkshire Water’s vision is ‘Taking responsibility for the water environment for good’. This captures what they want to achieve and how they wish to be perceived. This is underpinned by Kelda’s six Strategic Business Objectives (SBO) and Kelda’s five Values. This applies across the whole group including SafeMove.

To help deliver Kelda’s SBO’s, SafeMove have developed it’s five Areas of Focus (AOF) which are our business objectives:
• Great financial results – Maximising returns by growing our turnover and minimising our operating costs
• Excellent Customer experience – Providing excellent customer service by ensuring all our customers are at the heart of everything we do
• Quality products and services – Ensuring we provide excellent quality products and services which are understood by our customers
• Great place to work – Focusing on learning & development whilst recognising that our success is dependent on an engaged & motivated team
• Taking responsibility - As industry leaders we minimise the impact of our operations on our team, customers, team and the environment.
Values
We all make a difference
We think outside the pipes
We can’t do this on our own
We plan ahead
We pull together
Our core business

SafeMove is a successful trading arm of Yorkshire Water based at their head office in Bradford. Formed in 2001, we produce around 90,000 searches each year to the conveyancing industry through a team of expert advisors.
Our core activity is the compilation of Drainage and Water (CON29DW) searches to our customers in a fast efficient way....

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Our products and services

We offer over 300 property search products but our core product is the CON29DW (drainage and water search).
This was standardised in April 2002 by the Water and Sewerage Companies (WaSC’s) of England and Wales and endorsed by the Law Society for use in all residential transactions.

Our core product is supported by a...

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Our people

We conduct all business from our base in Bradford, where we are sited with our parent company YWS. We consist of a team of 24 employees all based within the same office locality, split into teams covering service delivery, customer management and business processes.

Company Data
SectorServices
Size of the organisation< 250 employees
OperatingLocally
LocationBradford, United Kingdom
Contact EFQM Visit company website
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