

Hospital Universitario de Getafe
We implemented ISO 9001 Quality Management System in 20 hospital areas, from central services to transversal areas like surgical area or hospitalised patients nursing care areas. About 1800 employees are enrolled in one of these systems
We have a certification for all the hospital in the ISO 14001 environmental management system since...
We have implemented a variety of techniques to measure patient satisfaction. They include in depth interviews, general and particular satisfaction surveys, focus groups with individual patients or representatives of patient associations. All the suggestions are analysed (most of them with the aid of patients).
Our pregraduate education offer includes the degrees of medicine, nursery and sanitary thecnicians. The prostgraduate education offer is in medicine and nursery. We are associated with Universidad Europea of Madrid, Universidad Complutense of Madrid, and Universidad Autónoma of Madrid.
Promotion of professional development.
Equity and universality of healthcare.
Commitment to the continuous improvement of our processes and the pursuit of excellence.
Commitment to efficiency.
Concern about the social and environmental issues of our environment.
Promotion of good practices in professional, commercial and labor relations
Healthcare to acute patients in almost all medical specialties, diagnostic tests, rehabilitation, Burned Patients Unity, and others like neurosurgery or plastic surgery with a focus on continuous improvement of processes and patient satisfaction.
The Hospital Universitario of Getafe has 410 beds for patients, in single and double rooms, 17 surgical theaters, 48 dialysis stations, two delivery rooms and another for unassisted deliveries. The technology is continuously improved for better healthcare assistance.
The Hospital Universitario of Getafe has 2100 employees: about 400 physicians, 600 nurses, 400 clinical assistants, and about 600 workers in complementary activities.

Sector | Healthcare |
Size of the organisation | > 1000 employees |
Operating | Nationally |
Location | Madrid, Spain |
features both private and public healthcare organisations