CNIEG

Gold Leading Organisation for Excellence in the Public sector
DEMATERIALIZATION OF OUR SERVICES

Almost 100% of pension applications are processed in full online.
CNIEG is one of the most advanced pension fund in the E-services sector.

 
OBJECTIVES CONTRACT BUILT WITH EFQM.

This allowed us to achieve a strategic alignment with a clear and simple vision. The EFQM approach has been an extremely structuring and facilitating tool for our strategy.

 
ADAPTIVE CHANGE MANAGEMENT

The fund has had to adapt to the many reforms that have taken place since its implementation, which has driven the organization to enhance its flexibility and adaptability to change. For instance, a strategic risk analysis is conducted systematically every year.

 
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CNIEG is recognized as one of the most advanced pension funds within the e-services sector. Our recognition for excellence R4E5* is a great success for us. We would never have offered our customers such a high level without this approach. Nicolas MITJAVILE Director
What defines us.
Vision
To be a reference pension fund. A high-performance online services that contributes to the excellence of the public service of social security
Mission
The CNIEG is a pension fund responsible for the management of the special scheme retirements, invalidity pension, widowhood pension, work related accidents and occupational diseases.
Values
Integrity, responsibility, reliability and proximity
Our core business

Payment of retirement pensions to french employees of electrical and gas industries.
300 000 customers,
+ € 4 billion in pensions paid per year,
+ € 7 billion in financial flows

Our products and services

We make available to our customers:
a website with many e-services,
an efficient pension simulator
a phone reception
a team of retirement advisers

Our people

About 180 employees (60% women). The company promotes an advanced, participative and progressive social policy.

Company Data
SectorPublic
Size of the organisation< 250 employees
OperatingNationally
LocationNANTES, France
More about the Public sector

features governmental organisations and local authorities

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