Almost 100% of pension applications are processed in full online.
CNIEG is one of the most advanced pension fund in the E-services sector.
This allowed us to achieve a strategic alignment with a clear and simple vision. The EFQM approach has been an extremely structuring and facilitating tool for our strategy.
The fund has had to adapt to the many reforms that have taken place since its implementation, which has driven the organization to enhance its flexibility and adaptability to change. For instance, a strategic risk analysis is conducted systematically every year.
Payment of retirement pensions to french employees of electrical and gas industries.
300 000 customers,
+ € 4 billion in pensions paid per year,
+ € 7 billion in financial flows
We make available to our customers:
a website with many e-services,
an efficient pension simulator
a phone reception
a team of retirement advisers
features governmental organisations and local authorities