Unión de Mutuas, Mutua Colaboradora con la Seguridad Social nº 267

Union of Mutuas, M.C.S.S. No. 267, manages health with a comprehensive approach, considering it a strategic and transversal issue present in all its policies, in order to improve the physical, psychological and social well-being of both the human team and the protected population.
Implemented programs:
- cardiovascular health...

Union of Mutuas, M.C.S.S. No. 267, manages health with a comprehensive approach, considering it a strategic and transversal issue present in all its policies, in order to improve the physical, psychological and social well-being of both the human team and the protected population.
Implemented programs:
- cardiovascular health plan
- Musculoskeletal disorders plan
- Safe and responsible driving plan
- emotion.es plan

In 2008, Union de Mutuas decided to develop a pioneering program, the first with these aims in the insurance environment.: a Patient Safety Management Program within the improvement of the quality of health care, as a strategic priority in order to make more effective programs of clinical-care excellence and creating a Commission for Patient...

In 2008, Union de Mutuas decided to develop a pioneering program, the first with these aims in the insurance environment.: a Patient Safety Management Program within the improvement of the quality of health care, as a strategic priority in order to make more effective programs of clinical-care excellence and creating a Commission for Patient Safety (CSP).

Principales hitos conseguidos:
Main objectives achieved:
- Segurmed proyect
- Surgical checklist
- Unmistakable identification

For Union de Mutuas CSR involves the permanent search for the satisfaction of our stakeholders, while at the same time seeking sustainable economic, social and environmental development. Since 2003, Unión de Mutuas has designed three-year CSR plans. The most important accomplishments include to keep of a Code of Ethics and Correct Behavior, the...

For Union de Mutuas CSR involves the permanent search for the satisfaction of our stakeholders, while at the same time seeking sustainable economic, social and environmental development. Since 2003, Unión de Mutuas has designed three-year CSR plans. The most important accomplishments include to keep of a Code of Ethics and Correct Behavior, the creation of an external Ethics Committee that oversees compliance, the implementation of the IQNet SR10, the implementation of ISO 14001, the preparation of reports of sustainability with GRI criteria since 2006.

Good governance and risk management is a fundamental pillar in the strategy and management of Unión de Mutuas. Proof of this is the implementation of a criminal compliance system with the establishment of the Crime Prevention Commission and the reporting channel, and the preparation of good governance reports, a pioneering initiative in the...

Good governance and risk management is a fundamental pillar in the strategy and management of Unión de Mutuas. Proof of this is the implementation of a criminal compliance system with the establishment of the Crime Prevention Commission and the reporting channel, and the preparation of good governance reports, a pioneering initiative in the sector, the implementation of a tool for comprehensive risk management, the UNE 19601 certification of criminal compliance management.

Within the framework of Innovation, Union de Mutuas analyzes in a special way the potential impact of new technologies on the performance of the organization, promoting two specific strategic objectives: "Enhancing innovative products" and "Enhancing the implementation of ICT". Through a regulated system, in the Subprocess of Management of...

Within the framework of Innovation, Union de Mutuas analyzes in a special way the potential impact of new technologies on the performance of the organization, promoting two specific strategic objectives: "Enhancing innovative products" and "Enhancing the implementation of ICT". Through a regulated system, in the Subprocess of Management of Innovation, a continuous dynamic of Technological Surveillance is carried out (UNE 166002) that allows to know which tendencies can impact in the strategic challenges. The most significant results are:

- FisioMutua +: web application to help the home rehabilitation of patients of Unión de Mutuas.
- Patient Portal: web application to access to the patient's medical record
- E-SinAcc: web application for the investigation of work accidents
- @AbsenCOST: web application for estimating costs derived from medical cause absenteeism in the work place
- TMEprev: web portal for the prevention of musculoskeletal disorders
- Back School: web portal for the prevention of back pain

Unión de Mutuas' commitment to equality (understood as equal and non-discriminatory treatment towards people) is formally manifested for the first time in the Code of Ethics and good behavior and is materialized in the different equality plans carried out, having obtained in this area, the Fent Company Seal recognition of the Generalitat...

Unión de Mutuas' commitment to equality (understood as equal and non-discriminatory treatment towards people) is formally manifested for the first time in the Code of Ethics and good behavior and is materialized in the different equality plans carried out, having obtained in this area, the Fent Company Seal recognition of the Generalitat Valenciana and the Equality in Business Distinction of the Ministry of Health, Social Services and Equality. Significant measures include the extension of family leaves and other social benefits with each equality plan (for example, flexible hours, paternity leave of 6 weeks before its establishment by law to promote co-responsibility ...) and the promotion of diversity (for example, with the hiring of people at risk of social exclusion).