Elisa Oyj

Gold Leading Organisation for Excellence in the Telecommunications sector
Unique strategy

Elisa is a unique communications service provider. We are a trailblazer in data communications and innovative digital services. Strategic focus areas:
- Increase mobile and fixed service revenues
- Grow digital service businesses
- Improve efficiency and quality

Our financial performance has been one of the best in...

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A pioneer in mobile services

In various phases we have been a pioneer in almost every aspect of telecommunications technology. We are continuously aiming for an even better customer experience and the opportunity to use new data connections.

We have been the first in the world to introduce new technologies and currently are one of the global pioneers in the...

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Continuous improvement of customer experience

Our long-term development of customer experience and quality has yielded visible results. For example, utilising artificial intelligence and robotics has resulted in a significant reduction in network disturbances. Elisa’s share of the total network disturbances of all Finnish operators combined is notably small, and clearly smaller than Elisa’s...

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Culture of learning, cooperation and innovating

One cornerstone of our strategy is Improve performance by engaging people in building excellenge. The Elisa Way is based on strong learning culture. Our personnel is highly engaged and motivated. Shared commitment and practices enable fast experimentation. We deploy constantly new practices, tools and resources to stimulate everyday learning....

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Value to society

Elisa has an important role in society, both as a taxpayer and as an employer. Customer orientation guides our daily operations, and we continuously develop the reliability, safety, availability and climate impact of our services.

Responsible corporate citizenship is also one of our strategic indicators, and we publish an annual...

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Carbon neutral since 2020

Elisa’s mission is a sustainable future through digitalization. The company is committed to the principles of the UN Global Compact in order to take responsibility for the sustainable development and good future of the planet. Climate change mitigation and reducing carbon emissions have been a part of Elisa’s strategy since 2009 and has set...

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Elisa's 140-year history is characterised by looking for something new and by challenging the prevailing approaches to benefit our customers. Our culture of learning, cooperation and innovative customer solutions make Elisa unique. Elisa’s way is to systematically improve efficiency and quality with excellent results. Our highly engaged personnel and a strong learning culture drive continuous development increasing both customer satisfaction and a positive impact on society, as well as unique financial performance.
What defines us.
Vision
Best in connectivity
International in digital services
Brand of excellence
Mission
A sustainable future through digitalisation.
Values
Customer orientation, Responsibility, Renewal, Results orientation and Collaboration.
Our core business

Elisa is a Finnish market leader in telecommunications and digital services providing sustainable solutions to over 2.8 million consumer, corporate, and public administration customers in its core markets of Finland and Estonia as well as in over 100 countries internationally.

Our products and services

We provide communication, entertainment and IT services, and tools for improving the operations and productivity of organisations.
Our brands include Elisa, Elisa Saunalahti, Elisa Videra, Elisa Santa Monica, Elisa Automate and Elisa Smart Factory. Cooperation with Vodafone and Tele2, among others, enables us to offer globally competitive...

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Our people

Elisa’ success is based on our skilled personnel and satified customers. We employ over 5,000 people in Finland and Estonia as well as in 16 countries internationally. Our professionals represent dozens of different fields of expertise and all have the capacity and opportunity to take part in the development of Elisa’s opreations and processes....

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Company Data
SectorTelecommunications
Size of the organisation> 1000 employees
OperatingInternationally
LocationELISA, Finland
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