MPWiK S.A. in Wrocław

Meeting needs and exceeding Customer expectations at a level compared to the winners of the EFQM Excellence Award, which is confirmed by results of Customer Satisfaction Surveys (CSS).

An increase of effectiveness and efficiency of key processes, the indicators of which reach a higher or equal level as compared to process indicators of leading European water and sewerage companies especially developing the innovative technology of shortened wastewater nitrification, submitted for patenting, which is now at a phase of...

An increase of effectiveness and efficiency of key processes, the indicators of which reach a higher or equal level as compared to process indicators of leading European water and sewerage companies especially developing the innovative technology of shortened wastewater nitrification, submitted for patenting, which is now at a phase of implementation in MPWiK and has already attracted a lot of interest in the country and abroad.

Digital transformation leader among organisations from the Polish public sector, which was confirmed by Satya Nadella, CEO Microsoft at a conference in Warsaw. MPWiK was rewarded on numerous occasions for its digital transformation process and implementation of innovative solutions from IT-OT technology.
Modern IT, information and...

Digital transformation leader among organisations from the Polish public sector, which was confirmed by Satya Nadella, CEO Microsoft at a conference in Warsaw. MPWiK was rewarded on numerous occasions for its digital transformation process and implementation of innovative solutions from IT-OT technology.
Modern IT, information and knowledge management solutions are applied in each area of MPWiK’s activity. The development and implementation in cooperation with Microsoft and Future Processing of an IT tool - SmartFlow, used for water loss reduction which is currently in the commercialisation phase.

MPWiK shares good practices with European companies by way of benchmarking projects for water and wastewater sector, i.a. European Benchmarking Cooperation (EBC), Aquabench. MPWiK also initiates good practice exchange during meetings and reference visits. Employees of MPWiK actively participate in national and international events. They are also...

MPWiK shares good practices with European companies by way of benchmarking projects for water and wastewater sector, i.a. European Benchmarking Cooperation (EBC), Aquabench. MPWiK also initiates good practice exchange during meetings and reference visits. Employees of MPWiK actively participate in national and international events. They are also authors of publications in sector and scientific literature.

In 2015, MPWiK launched Hydropolis – the only multimedia Environmental Education Centre in Poland devoted to water, its limited sources and socially responsible consumption. The Centre is located in a historical renovated pure water tank.
Environmental education is conducted by MPWiK in a form of workshops for children and youth,...

In 2015, MPWiK launched Hydropolis – the only multimedia Environmental Education Centre in Poland devoted to water, its limited sources and socially responsible consumption. The Centre is located in a historical renovated pure water tank.
Environmental education is conducted by MPWiK in a form of workshops for children and youth, information campaigns addressed to the community of Wrocław or through co-organisation of ecological events.

Between 2008-2017, several Wrocław residential units were connected to the sewerage network, which resulted in sewerage system coverage increasing from 93% to 98.6%.