MPWiK S.A. in Wrocław

Gold Leading Organisation for Excellence in the Energy sector
Customer Expectations

Meeting needs and exceeding Customer expectations at a level compared to the winners of the EFQM Excellence Award, which is confirmed by results of Customer Satisfaction Surveys (CSS).

 
Effectiveness and Efficiency of Key Processes

An increase of effectiveness and efficiency of key processes, the indicators of which reach a higher or equal level as compared to process indicators of leading European water and sewerage companies especially developing the innovative technology of shortened wastewater nitrification, submitted for patenting, which is now at a phase of...

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Digital Transformation

Digital transformation leader among organisations from the Polish public sector, which was confirmed by Satya Nadella, CEO Microsoft at a conference in Warsaw. MPWiK was rewarded on numerous occasions for its digital transformation process and implementation of innovative solutions from IT-OT technology.
Modern IT, information and...

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Benchmarking

MPWiK shares good practices with European companies by way of benchmarking projects for water and wastewater sector, i.a. European Benchmarking Cooperation (EBC), Aquabench. MPWiK also initiates good practice exchange during meetings and reference visits. Employees of MPWiK actively participate in national and international events. They are also...

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Environmental Education Centre Hydropolis

In 2015, MPWiK launched Hydropolis – the only multimedia Environmental Education Centre in Poland devoted to water, its limited sources and socially responsible consumption. The Centre is located in a historical renovated pure water tank.
Environmental education is conducted by MPWiK in a form of workshops for children and youth,...

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Protection of Environment

Between 2008-2017, several Wrocław residential units were connected to the sewerage network, which resulted in sewerage system coverage increasing from 93% to 98.6%.

 
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MPWiK S.A. is a unique organisation because our product is special. Pure, drinking water is a primary good for humans, determining the existence and development of all forms of life. The fundamental goal and the driving force behind MPWiK’s activity is providing the all residents of Wrocław with reliable supply of high quality water without limiting consumption. This task has been successfully performed for several dozens of years, which was possible after the completion of a comprehensive distribution network and water treatment plants. Currently, our objective is ensuring high quality of life in the city: uninterrupted water supply and the highest level of customer service. By actively co-working with our Stakeholders, we considerably contribute to the development of the entire city.
What defines us.
Vision
Business Excellence
Mission
To serve the society of Wrocław and contribute to the development of the city
Values
Loyalty Towards Company, Integrity and Realiability, Openness to Dialogue, High Quality and Standards of Work, Spirit of Cooperation, Expertise
Our core business

The basic activity of MPWiK is water intake, treatment and supply, wastewater collection and treatment as well as stormwater collection.

Our products and services

Water intake, treatment and supply for Wrocław community, wastewater collection and treatment as well as stormwater collection

Our people

The organization’s success depends on the employees who are the most important resource of an organization. The Company employs approximately 700 persons.
Employees have opportunity for development. The HR Development Centre (HRDC) established in 2017 prepares training plan based on development needs of employees and on analysis of...

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Company Data
SectorEnergy
Size of the organisationBetween 250 & 1000 employees
OperatingLocally
LocationWroclaw, Poland
More about the Energy sector

features utility and oil and gas organisation both creation and distribution

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